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STORE POLICY

Customer Care

3DCustom Prints LLC strives for excellence and professionalism in providing customer service.  Customer feedback helps us measure whether our services are meeting customer needs and expectations. It also helps us identify problems that need to be solved. High quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run.

Privacy & Safety

3DCustom Prints LLC is committed to protecting our customers' privacy.  When you place an order, we request that you send us Personally Identifiable Information.  This information lets us know the specifics of who you are and can be used to identify, contact, or locate you.  Personally Identifiable Information may consist of your name, address, telephone number, email address, and other information you may provide.  We use Personally Identifiable Information for internal purposes only, such as confirming and tracking your order, customer registration, analyzing trends and statistics, and informing you of our new products, services, and offers.

 

We contract with third-party companies, Service Providers, to perform certain services including credit/debit card processing, as well as shipping.  We provide them with the information needed to carry out these services.  We do not share your personal information with anyone except our Service Providers.

Payment Methods

Credit / Debit Cards, Apple Pay, PayPal, Klarna

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